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Privacy Policy

Privacy Policy

Honda Outboard Bits
Last Updated: May 28, 2025

This Privacy Policy explains how Honda Outboard Bits (“we,” “us,” or “our”) collects, uses, holds, and discloses personal information through our website hondaoutboardbits.com.au (“Website”) in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy and Responsible Information Sharing Act 2024 (PRIS Act) in Western Australia. Where applicable, we also comply with the General Data Protection Regulation (GDPR) for data from EU residents.

1. Definition of Personal Information

Personal information is any information that can identify an individual or is considered personal in nature. Examples include:

  • First and last name

  • Email address

  • Billing and shipping address

  • Credit card information

  • Device information (e.g., IP address)

  • Location information

2. Information We Collect

We collect the following types of information:

  • Personal Information: Provided voluntarily when you register, place an order, fill out forms, or contact us, including your name, email address, billing/shipping address, and credit card information.

  • Usage Data: Automatically collected data about your interaction with the Website, such as:

    • Date and time of visits

    • Pages viewed

    • Navigation through the Website

    • IP addresses

    • Device information (e.g., browser type, operating system)

  • Form Data: Information you submit through contact forms or other fields on the Website.

  • Sensitive Information: We do not collect sensitive information (e.g., health, religion, or political beliefs) unless explicitly provided with your consent.

You may browse general content on our Website anonymously, though usage data may still be collected via cookies or analytics tools.

3. How We Collect Information

We collect information through:

  • Direct Submission: When you provide information via forms, orders, or direct communication (e.g., emails or phone calls).

  • Automatic Collection: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) that track Website usage.

  • Third-Party Services: If you interact with our Website via third-party platforms (e.g., social media), we may receive information from those platforms, subject to their privacy policies.

4. How We Use Your Information

We use your information to:

  • Process orders, deliver products, and respond to inquiries or complaints.

  • Improve our Website’s functionality and user experience.

  • Send marketing communications or newsletters (with your consent, where required).

  • Analyse Website usage through tools like Google Analytics to optimise performance and SEO.

  • Comply with legal obligations under the Privacy Act 1988, PRIS Act, or GDPR (if applicable).

5. Disclosure of Your Information

We may disclose your information:

  • To trusted service providers (e.g., payment processors, hosting providers) who assist in operating the Website, bound by confidentiality agreements.

  • To comply with legal obligations, such as responding to court orders or government requests.

  • With your consent, to third parties for marketing or other purposes.

  • In anonymised or aggregated form for analytics or statistical purposes.

We do not sell or rent your personal information to third parties.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse, in line with the APPs and PRIS Act. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. For example, we may retain order details to meet tax or consumer law obligations.

8. Your Rights

Under the Privacy Act 1988, PRIS Act, and GDPR (where applicable), you have the right to:

  • Access, correct, or request deletion of your personal information.

  • Object to or restrict certain types of data processing.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the relevant Western Australian authority.

To exercise these rights, contact us using the details in Section 12.

9. Cookies and Analytics

Our Website uses cookies and analytics tools (e.g., Google Analytics) to track usage data, such as pages viewed and navigation patterns, to improve user experience and SEO. Google’s analytics practices are governed by their privacy policy: Google Privacy Policy. You can manage cookie preferences through your browser settings.

10. Third-Party Sites

Our Website may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of these external sites. We encourage you to review their policies before engaging with them.

11. International Data Transfers

If you are located outside Australia, your information may be transferred to and processed in Australia. For EU residents, we ensure GDPR-compliant safeguards for data transfers.

12. Complaints

If you have concerns about how we handle your personal information, please contact us (see Section 13). You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in how we handle personal information or to comply with legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

For questions, concerns, or to exercise your rights, please contact:

Honda Outboard Bits
795 Marshall Road, Malaga, WA 6090
Email: [email protected]
Phone: (08) 9248 2242